Our services

Your business depends on your network infrastructure. WaveTech IT Solutions provides 24/7/365 monitoring of all your critical systems. In the event of a hardware failure or critical issue, we are notified immediately to ensure your network and systems are back online as quickly as possible.

 We configure and manage the backup of your important and mission-critical data. If a problem is detected, we immediately work to resolve the issue. Multiple platforms are supported; including on-site back-up to disk and internet backup. Your data backups are extremely critical to the security of your business. 

Service Desk support is provided for all our clients via a secure client portal, email, and telephone. For faster resolution remote control tools and other technologies are used. We will work to resolve your issue in an expedited fashion; and if we cannot resolve over the phone, we will send someone to your business to get the issue resolved.

 Technology and business alignment is critical to the success of growing businesses. We provide Business Technology Officer services including executive decision support, budgeting and business continuity planning. Skills required for IT leadership positions in Fortune 500 companies to help you take your business to the next level. 

 Onsite visits are necessary to maintain a solid understanding of your business needs, build relationships, and perform any hands-on repairs. We will meet with a designated contact to ensure that technology stays aligned with business operations, and discuss any future projects that support evolving business requirements. 

Email has become extremely important for businesses today. If you have been without your email for even a short time, you would agree. We support on-premise and hosted Exchange solutions, as well as non-Exchange options. We can also work with you to determine the most cost effective solution for your business.

WaveTech IT provides solutions to protect your network from malicious threats. We can provide reports to show status of averted threats on your network. Proactive ‘fire prevention’ beats reactive ‘fire extinguisher heroics’ every time.

 WaveTech IT supports Dell, HP, IBM, and other name brand servers and desktops using Remote Monitoring and Management technologies. We also support most major-brand security peripherals, as well as SonicWall; Cisco/Linksys; Barracuda; and Microsoft Windows Server.  

With the amount of travel required today, remote access to your network is critical. We can configure a secure encrypted solution to allow remote users to securely access company resources from anywhere.

We have experience supporting Mac OS X including integration of Macs with Windows Active Directory as well as integration of Windows clients to Mac Server OS X.

Does your office use Apple workstations AND Windows PCs? We can help you connect your Apple clients to Windows servers and consolidate your data and backups.